Frequently asked questions
Every piece from Sif’s Hair is handcrafted using raw virgin hair of the highest grade. We source each bundle with care and precision, ensuring exceptional quality, longevity, and natural beauty. Our wigs and extensions are not mass-produced, they are individually made with artistry and intention.
Yes. All our wigs and hair extensions are made to order. We source the ideal raw hair for each piece, then custom craft it to meet our exacting standards. Please allow 5–7 weeks for production, depending on the item and complexity.
Raw virgin hair is the purest form of human hair, it has never been dyed, bleached, or chemically treated. It usually comes from a single donor, ensuring uniformity and integrity. With proper care, it can last years, not months.
We do our best to present colors as accurately as possible, but please note: color may vary slightly depending on your screen settings and the natural tone of the raw hair used in your product.
Absolutely. If you’re looking for something specific, such as keratin bonds, U-tip extensions, wefts, or other types of luxury hair not listed online — please contact us directly. We’ll do our best to accommodate custom requests.
Yes, we ship worldwide with tracking. Shipping times and costs will vary based on your location.
Due to the made to order nature of our products, all sales are final. However, if your item arrives damaged or incorrect, contact us within 48 hours of delivery with clear photos so we can review the issue.
Absolutely. Our wigs are crafted with comfort and realism in mind. They are ideal for those experiencing hair loss due to chemotherapy, alopecia, hormonal changes, autoimmune conditions, or simply for anyone wanting to give their hair a break, or change their look with confidence and elegance.
Treat your hairpiece with the same love you'd give to your natural hair.
- Use a sulfate-free, moisturizing shampoo and conditioner.
- Wash gently in lukewarm water, avoiding tangling or scrubbing.
- Pat dry with a towel, never rub, and let it air dry whenever possible.
- Use a wide-tooth comb or wig brush starting from the ends.
- Apply heat protectant before styling, and avoid excessive heat.
- Keep the hair hydrated with a light leave-in conditioner or hair oil.
- Store on a wig stand to maintain shape.
Yes! Our raw virgin hair can be cut, colored, curled, and straightened, just like your own hair. We recommend working with a professional for coloring and always using heat protection when styling to maintain the hair’s integrity.
To measure your circumference, take a flexible tape and start from the hairline at the center of your head. Wrap the tape measurer around to the nape of your head and then back around until you reach the center of your hairline again.
Lace top wigs are more breathable and lightweight, with individual hairs tied to a lace for natural look. The knots may be visible but can be bleached for more natural look or camouflaged with make up for longer lasting of the knots.
Silk top wigs have a thin extra layer of silk that hides all the knots, giving the most realistic scalp look, like the hair is growing from your own head. But sometimes the transition between silk an lace can be a bit visible but easy to camouflage with a bit of make up.
Choosing the perfect piece depends on your lifestyle, hair goals, and personal taste. If you're unsure, feel free to contact us, we'll gladly help guide you.
Please note: colors may appear slightly different depending on your screen and the natural undertone of the raw hair.
Because we use premium raw virgin hair, our wigs and extensions can last 1–3 years with proper care, far exceeding the typical lifespan of many other hair types, which generally last 6 months to 1 year. The superior quality of our raw virgin hair means it retains its natural strength, softness, and shine for far longer, making it a true investment in lasting beauty.
Bleached knots create an ultra-natural hairline by lightening the tiny knots where each strand is tied to the lace. This softens their appearance, making them virtually invisible against your scalp. Non-bleached knots remain their natural darker shade, which keeps maximum strength in the hair but may be more visible.
Each bespoke/custom piece is meticulously handcrafted to perfection. Please allow 5–7 weeks for creation, plus delivery time, to ensure your order meets the highest standard of luxury and quality.
Hair length in our wigs is measured from the very top of the head to the ends, with the strands pulled straight. For hair extensions is measured from the beginning to the end.
For curly or wavy textures, this means the measured length will appear slightly shorter in its natural state. At Sif’s Hair, we ensure every piece is precisely measured so you receive the exact length you order.
All in-stock items are prepared and shipped within 2–3 business days. For custom orders, please allow 5–7 weeks for creation, plus delivery time. Delivery time will vary depending on the destination of your order. Every shipment includes a tracking number, which will be provided to you the moment your order is dispatched. Each package is carefully inspected, wrapped, and handled to ensure it arrives in flawless condition.